Method of transaction security

To ensure the security of your credit card information when you pay for orders on this site, we use Secure Socket Layer (SSL) technology. Credit card information is not retained on this site; rather it is securely transferred to Sage Pay, a secure online payments provider.

Privacy Policy

Four Star Pizza (Ireland) Ltd is committed to ensuring that your privacy is protected. This Policy explains how we use the information we collect about you, how you can instruct us if you prefer to limit the use of that information and procedures that we have in place to safeguard your privacy.

Refund Policy

If your order is not satisfactory please contact us on the day of delivery and we will make every effort to resolve the matter to your satisfaction.

Delivery Policy

We aim to get your complete order to you within 30 minutes in hot and tasty condition. If we have not done this please contact us on the day of delivery and we will make every effort to resolve the matter to your satisfaction.

 

  1. The information we collect and how we use it

The direct marketing which Four Star Pizza (Ireland) Ltd might want to send to you includes information about our existing or new products and services, special offers, promotions and competitions (which we will refer to collectively as “Promotions”). Four Star Pizza (Ireland) Ltd carries out its Promotions via national marketing campaigns which are sent by Four Star Pizza (Ireland) Ltd on behalf of the franchisees.

Four Star Pizza Franchisees will also carry out local store marketing which may relate to specific offers, promotions and competitions from a Four Star Pizza store which you have directly ordered from.

Please be aware that the opt-in / opt-out contained on the Four Star Pizza websites (www.fourstarpizza.ie  or www.fourstarpizza.co.uk) and/or applications relates solely to direct marketing which you may receive as a result of placing an order on the Four Star Pizza websites. You may also receive direct local store marketing from a Four Star pizza Franchisee who has obtained your details in the course of taking your order directly at their Four Star Pizza store (for example, when you attended in person or placed an order via the telephone). To opt-out of any local store marketing from a franchisee you must contact the Four Star Pizza Franchisee directly or follow the opt-out instructions on the piece of direct marketing you have received.

We receive and store certain types of information whenever you interact with us. For example, like many websites, we use “cookies“ and we obtain certain types of information when you access the Website. Cookies are small pieces of information that are stored by your browser on your computer’s hard drive and enable us to provide features such as remembering your address. Cookies can be deleted from your hard drive if you wish. Most web browsers automatically accept cookies, but you can change your browser to prevent it from accepting them.

We may also use aggregate information and statistics for the purposes of monitoring web site usage in order to help us develop the web site and our service and may provide such aggregate information to third parties. These statistics will not include information that can be used to identify any individual.

 

  1. How we protect your information

The Internet is not a secure medium. However we have put in place various security procedures as set out in this policy.

Firewalls are used to block unauthorised traffic to the servers and the actual servers are located in a secure location which can only be accessed by authorised personnel.

We also keep your information confidential. Our internal procedures cover the storage, access and disclosure of your information.

  1. Disclosure to 3rd parties

We do not sell, trade or rent your personal information to others. It is our policy not to pass e-mail addresses to any third parties without first obtaining your consent. We may provide aggregate statistics about users, traffic patterns and related site information to reputable third-parties, but these statistics will include no personally identifying information.

  1. Your consent

By submitting your information you consent to the use of that information as set out in this Policy. If we change our Privacy Policy we will post the changes on this page, and may place notices on other pages of the web site, so that you may be aware of the information we collect and how we use it at all times. We will also e-mail you should we make any changes so that you may consent to our use of your information in that way. Continued use of the service will signify that you agree to any such changes.

  1. How to contact Four Star Pizza

We welcome your views about our website and our Privacy Policy. If you would like to contact us with any queries or comments please send an e-mail to info@fourstarpizza.ie